Terms of Service
These Terms govern your use of products made by Montez Productions, including the Translator Discord bot (the “Service”), and any purchases you make for them. By using the Service or buying a pack, you agree to these Terms.
1. Who we are
Montez Productions is the trading name of Mantas Trumpickas, a sole trader (individual activity) based in Lithuania, individual activity certificate No. 1553049. You can reach us at [email protected].
2. The Service
Translator translates Discord messages on request and shows the translation privately to the person who asked for it. It also lets users save a preferred language and lets server administrators turn translate buttons on or off for a server or channel.
3. Eligibility
You must follow Discord’s Terms of Service and Community Guidelines, the rules of the server you are in, and the law that applies to you. You must meet Discord’s minimum age requirement. To buy a pack you must be old enough to enter into a contract where you live, or have permission from a parent or guardian.
4. Acceptable use
You agree not to:
- break any law or anyone else’s rights;
- harass, spam or disrupt other users or servers;
- try to overload, reverse engineer, bypass limits of, or break into the Service;
- create extra accounts to get more free characters; or
- submit content for translation that you have no right to share.
5. Free allowance and paid packs
- Every user gets a free allowance of 15,000 characters per calendar month (UTC). Unused free characters do not carry over.
- You can buy one-time character packs. Current packs and prices are listed on the pricing page. Prices are in euros.
- A pack is valid for 30 days from the moment of purchase. Characters not used within 30 days expire.
- Personal packs belong to the Discord account that bought them and cannot be transferred. Server packs apply to one Discord server and are shared by its members.
- Packs are not subscriptions. You will never be charged again unless you make a new purchase.
- Characters are counted on the original text that you translate. A translation that fails is not counted.
- Payments are handled by Stripe. We do not see or store your full card details.
6. Delivery and right of withdrawal
A pack is digital content that is delivered immediately after payment. When you buy, you ask us to start delivery straight away and you acknowledge that, under EU consumer law, you lose your 14-day right of withdrawal once delivery has started. We still offer refunds as described in our Refund Policy.
7. Translation quality
Translations are produced automatically and may be inaccurate or incomplete. Do not rely on them for legal, medical, financial, safety or other important decisions without checking them.
8. Availability and changes
We work to keep the Service running, but we do not guarantee it will always be available. We may change, limit or stop features. If we permanently shut down the paid part of the Service, we will refund the unused part of any active pack.
We may change prices for future purchases. Changes do not affect packs you have already bought.
9. Suspension
We may restrict or end your access if you break these Terms. If we do so because of serious misuse, unused pack characters may be lost. In any other case, we will refund the unused part of an active pack.
10. Liability
To the extent the law allows, the Service is provided “as is” and we are not liable for indirect or consequential loss, lost profits or lost data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits your rights as a consumer under the law that applies to you.
11. Privacy
How we handle data is explained in our Privacy Policy.
12. Law and disputes
These Terms are governed by the law of the Republic of Lithuania. If you are a consumer in the EU, you also keep the protection of the mandatory laws of your country. Please contact us first so we can try to solve any problem. Consumers in Lithuania may also contact the State Consumer Rights Protection Authority (vvtat.lrv.lt).
13. Changes to these Terms
We may update these Terms. We will post the new version on this page with a new date. If you keep using the Service after a change, the new Terms apply.